What can we help you with?
Shipping
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Rates and delivery times will vary depending on your selection and location.
Do you ship worldwide?
Yes! Please visit our Shipping page for shipping information for your country.
I placed an order where is it?
All items are dispatched from our warehouse within 48 hours of placing your order, during business hours. If you place an order on a Friday afternoon or over the weekend, it will still be sent out within 48 hours of placing your order. Click here to be taken to the tracking page
Cancellations & Returns
How can I return my order?
Returning an item is easy! Just visit our Returns Portal with your order number and email to get started. There, you can initiate your return and choose your preferred method
How long do I have to return my order?
You have 30 days to return your order.
What is your returns policy?
Our return policy outlines the conditions, timeframe, and process for returning unwanted or defective items. To ensure a smooth return experience, we recommend reviewing the policy details before making your purchase which can be found here.
Other
My Question has not been answered on this page
For any other questions please don't hesitate to get into contact. Email us at support@cavendales.com and we will get back to you within 24 hours.